FOR IMMEDIATE RELEASE
Vienna, VA - (November 28, 2005) - RARIS Communications, a leading enteprise IP solutions provider, today announced its selection of the Automate BPM platform from Macronetics to handle trouble ticket management, service provisioning, and invoice reconciliation.
"I am impressed with Automate BPM's ability to track and process business events across organizations and IT systems. With Automate BPM, it takes only days to build powerful applications with sophisticated business rules and a user-friendly web interface," said Reggie Ibison, CTO at RARIS communications. "Automate BPM helped us reduce costs and increase customer satisfaction in many areas including help desk management, service provisioning, and invoice reconciliation."
"We are honored to have been selected as the BPM provider for RARIS Communications," added Terry Wolters, Macronetics President. "We look foward to helping RARIS with all its internal process needs as well as the opportunity to help RARIS build solutions for their customers based on our Automate BPM platform."
About RARIS Communications
RARIS Communications designs, installs and services wireline and wireless IP solutions for the enterprise sector, specializing in mid-market businesses in the US and Canada. For more information, please visit the RARIS Communications website at www.raris.net.
About Macronetics Inc.
Macronetics Inc. is a provider of enterprise productivity solutions to help customers to maximize their business performance and enhance their ability to respond quickly to changes in the marketplace. For more information, please visit the Macronetics website at www.macronetics.com.
Macronetics, the Macronetics logos, and all other Macronetics product or service names are registered trademarks or trademarks of Macronetics Inc. All other trademarks or registered trademarks belong to their respective companies.